Privacy and Cookie Policy for BestPadel.com

At BestPadel.com ("we," "our," or "the Portal"), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our platform, whether as a visitor, player, coach, or club owner.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically through your use of the Portal.

1.1 Information Provided by You

Players: Name, email address, profile photo, and padel skill level.

Coaches: Professional bio, hourly rates, certifications, languages spoken, and teaching venue affiliations.

Club Owners: Club names, addresses, facilities, and proof of authority to manage the listing.

1.2 Automatically Collected Information

When you access the Portal, we may automatically collect certain technical data, including your IP address, browser type, operating system, and details about your interaction with our site (e.g., pages viewed, links clicked).

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Provision: To create and manage your account, display coach and club directories, and facilitate player matchmaking.
• Communication: To send you service updates, security alerts, and administrative messages.
• Verification: To ensure the authenticity of coach certifications and club ownership claims.
• Personalization: To recommend nearby clubs or compatible playing partners based on your location and skill level.

3. Data Sharing and Visibility

Public Profiles: Information in Coach and Club profiles is public and searchable by all visitors to facilitate the directory service.

Third-Party Service Providers: We use trusted third-party services (such as Supabase for database management and hosting) to operate the Portal. These providers have access to your info only to perform tasks on our behalf.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Correction: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we delete your personal data.
• Withdraw Consent: Where we rely on your consent to process data, you may withdraw it at any time.

To exercise these rights, please contact us at privacy@BestPadel.com.

5. Cookie Policy

5.1 What are Cookies?

Cookies are small text files stored on your device that help us provide a better user experience.

5.2 How We Use Cookies

Essential Cookies: These are necessary for the Portal to function. They allow you to stay logged in and move between pages securely.

Functionality Cookies: These remember your preferences, such as your language settings or recently viewed clubs.

Analytics Cookies: We use these to understand how visitors interact with the Portal, helping us improve our site structure and content.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. Please note that disabling essential cookies may prevent you from using certain features of the Portal (such as logging into your account).

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date."

8. Contact Us

For any questions regarding this policy, please contact us at:

Email: privacy@BestPadel.com